Chief Executive Noel Brown says TOPS’ telephony solutions, using existing IT infrastructure, can dramatically improve efficiency and productivity as well as provide serious savings for business.
Mr Brown said IP telephony was taking the business world by storm with organisations achieving unprecedented savings on their communication costs and reaping significant process enhancements whilst improving client interaction.

“We all know that communication is essential for business and our solution is taking this to the next level. It truly represents the future of business communication,” he said. “By combining the power of voice, data and video over converged high-speed networks, the TOPS’ solution provides flexible and personalised tools that drive better business outcomes. The convergence of technologies provides serious savings. “For example, the Mitel 3300 communications platform can work with traditional PABX systems and facilitate communication with customers, colleagues and partners like never before.

“Using existing IT infrastructure, it can efficiently serve the needs of users in small to medium enterprises with single and multiple locations through video-enabled conference calls, or web-enabled presentations, all from a laptop or desktop computer.
“The costs of cabling, maintaining, moving and updating telephone systems, long distance calls and interoffice communication can be reduced or even eliminated.”
Mr Brown said businesses needed to be aware of current communication technology and the very real benefits that it could provide. “The business advantages, efficiencies and cost savings can be so significant that organisations cannot afford to miss out.”
More information is available online at www.tops.com.au or by phoning 1800 084 868.

Australia’s only fully integrated ICT technology provider, Tops is now offering the ultimate in mobility solutions for Tasmanians, and interstate customers, providing business with the seamless integration of mobile phones, fixed phones and information technology. Tops has added Telstra Mobile Solutions to its product range and is now able to provide the full integration of information and telecommunications technologies.

Chief executive Noel Brown said the TopsMobile development was a response to business customers requiring a fully integrated mobility solution rather than just purchasing hardware. With an exciting shop front on Hobart’s Sandy Bay Road, it is also catering for retail customers, trades people and single person operations. TopsMobile provides the final piece in the Tops fully integrated ICT solution and enables clients to do business better and achieve significant savings.

“TopsMobile is Tasmania’s only licensed ICT Telstra dealer enabling us to integrate an organisation’s entire IT and telecommunications networks making business operations faster and more efficient,” Mr Brown said. “We’ve also established a storefront at 49 Sandy Bay road to service business and retail customers.

“With technology convergence, businesses need to be fully connected on tailor-made plans incorporating business systems such as computer files, invoicing, diaries and communication over the internet, with their mobile technology and other communication facilities. All this can be accessed over mobile phones.”

Mr Brown said Tops’ technical support meant less down time, faster response rates and serious savings for clients. “By analysing their business needs, we are now able to save organisations substantial amounts on both capital costs as well as carriage plans. This applies across mobile, fixed and internet access. “To provide the best possible service, Tops is partnering ITC Distribution, the number one service and coverage provider with best of breed brands and as a Telstra dealer, we can supply HTC Diamond, Nokia, BlackBerry, Sony, Motorola, Samsung, LG, HTC, Palm, imate, and satellite phones.

“When you incorporate fully analysed cost effective tailor-made plans it adds up to a new dimension in mobility and connectivity for business.”

Tops has appointed leading mobility specialist Adam Dobbie to spearhead the company’s TopsMobile division. Adam is supported by a strong team dedicated to providing the highest possible level of customer service. Mr Brown said Tops was now able to offer a fully integrated sales and back-up service, special structured to meet the needs of Tasmanian organisations from small to medium businesses through to large government departments.

“This is much more than just selling mobile phones. We can now meet the mobility needs of customers and integrate the service into their entire communication system.” To find out more, contact TopsMobile on 1800 084 868 or at www.tops.com.au, or phone Adam Dobbie on (03) 6270 4111.

The BlackBerry Bold provides maximum flexibility in voice, email, SMS or MMS communication, all in one neat package. It features a two-megapixel camera, a widescreen display, built in GPS and maps, media and video players and operates on the NextG network. Provided through Telstra, the TopsMobile BlackBerry Solution provides an automatic email service, mobile internet browsing via HTML and BigPond® mobile services, calendar and organiser access, access to applications such as print to a fax, email preview and spell check, and of course, a mobile phone for voice calls and text messages.

TopsMobile’s Adam Dobbie said whatever the requirement, there was a BlackBerry wireless solution for personal use or one that would enable business to increase productivity, reduce costs and get the job done. “It is ideal for individuals, home offices or small businesses,” Mr Dobbie said.

“The BlackBerry Enterprise is a server-based solution and designed for organisations that use Microsoft Exchanges, Novell GroupWise, or Lotus Domino and require a solution that offers centralised IT administration tools. “With a BlackBerry, your office goes where you go. You don't have to stay behind your desk to work effectively. “The BlackBerry allows you to respond quickly to business opportunities as they arise. You can make and receive calls, send and receive messages, access your email, organise your schedule into a daily calendar and browse the mobile internet.”

Mr Dobbie said the BlackBerry Bold 9000 represented the ultimate in mobile telecommunications and TopsMobile could provide immediate connections to the Telstra network. To find out more, call into the TopsMobile store at 49 Sandy Bay Road, Hobart, or phone Adam Dobbie on (03) 6270 4111. Call Tops on 1800 084 868 or through www.tops.com.au.

Zaptz , a subsidiary business of leading Tasmanian integrated technology company Tops, is providing its unique software repackaging and virtualisation solution to major Australian blue-chip companies. It has appointed Australian and New Zealand partners to market the technology and is also looking to service clients in Asia and North America. Zaptz was developed in Tasmania and was launched last year. It is a revolutionary software packaging and management application that makes computer environments more stable, resilient and easier to manage. The technology and methodology remotely 'zaps' any software application creating an advanced software packaging product. This greatly reduces the time required to install, deploy or stream software applications and simplifies computer image management.

Technical Director Andrew Hennessy said clients using the technology included NAB, Westpac, Toyota, Westfarmers, Norske Skog and the Australian Defence Forces. Zaptz has also partnered with leading New Zealand IT provider Axon and the global software company Symantec to market the product through Australasia. Zaptz enables clients to standardise, manage, install and uninstall applications and licences over their entire IT environment. They can also audit and track applications and licences held by their organisation locally, nationally and internationally. It is particularly relevant for Vista application migration and software virtualisation.

“This solution helps reduce support costs and streamline software operations by providing faster, simpler and more manageable deployment of desktop applications and improves system supportability by reducing the complexity of the software environment,” Mr Hennesy said.

“We have attracted strong interest as the Zaptz system offers major users serious saving of up to 70 percent on their software management and costs. We have already undertaken more than 500 applications and anticipate completing a minimum of 2000 in 12 months,” he said.

Zaptz is particularly targeting major businesses in Sydney, Melbourne, Brisbane and Western Australia, as well as in New Zealand, and is also looking at Asia and North America where there is serious interest. Zaptz local and international expertise provides the cutting edge system management and support that can be delivered online throughout Australia and worldwide. Further information is available at www.zaptz.com, or by calling Andrew Hennessy on (03) 6270 4155, or email sales@zapts.com.

The four-camera system with high quality digital video recorder and LCD display monitor is available from Tops for under $3000 and an eight-camera system can be provided for under $5,000. Alarm system packages including smoke and motion sensor options can also be supplied at very affordable prices. The innovative package is ideal for retail businesses, warehouses, building and construction sites and any environment where the protection of assets and property is required.

The cameras provide extensive coverage and the system provides high definition images stored on internal hard drives. Tops CEO Noel Brown said with the advance of technology, business security was now easier and cheaper.

“The equipment is state-of-the-art and features advanced motion detection technology, scheduling and encryption, with optimal recording and video compression enabling maximum recording duration,” Mr Brown said

Mr Brown said user-friendly programming and playback search tools mean that critical video information can be retrieved extremely rapidly. Concurrent installation with an alarm system provided cost savings of at least 25 percent.

“This is the ideal security solution for small to medium businesses and at such a competitive price it makes it very affordable to protect against theft, burglary and other incidents. It represents serious savings and provides high-level protection.”

Mr Brown said the initiative ensured that camera surveillance and alarm systems were working together for greater business benefits. Tops has already installed the system in a number of Tasmanian businesses and expects demand to grow as the market becomes aware of the extremely competitive price and the quality of the technology.”

Installation costs can be provided and on site inspection and packages can be designed to suit larger premises. Further information on Tops security system services is available online at www.tops.com.au or by telephoning Steve Passmore on(03) 6270 4166.